This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use this website and tell you about your privacy rights and how the law protects you. We use your personal data to provide and improve the services we provide. By using this website, you agree to the collection and use of information in accordance with this privacy policy.

Definitions

For the purpose of this privacy policy:

• Account means a unique account created for you to access our counseling services or parts of our services.

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% ore more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as either “the company”, “we”, “us”, or “our” in this agreement) refers to Graceful Counseling LLC.

• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

• Country refers to South Dakota, United States.

• Device means any device that can access this website, such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to this website.

• Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services related to the service or to assist the company in analyzing how the service is used.

• Usage Data refers to data collected automatically, either generated by the use of the website or from the service infrastructure itself (for example, the duration of a page visit).

• Website refers to Graceful Counseling LLC, accessible from www.gracefulcounselingllc.com

• You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Types of Data Collected

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: email address, first and last name, phone number, address (with state, country, postal code and city), usage data.

Usage data is collected automatically when using the website. Usage data may include information such as your device’s internet protocol address (e.g. IP address), browser type, browser version, the pages of the website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the service by or through a mobile device, we may collect certain information automatically, including by not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifies and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. The technologies we may use include:

• Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.

• Web Beacons: Certain sections of our service and our emails contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Necessary/Essential cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, their services that you have asked for cannot be provided, and we only use these cookies to provide you with those services. Notice Acceptance Cookies identify if users have accepted the use of cookies on the website. Functionality Cookies allow us to remember choice you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

Use of Your Personal Data

The company may use personal data for the following purposes:

• To provide and maintain our service, including to monitor the usage of this website

• To contact you by email, telephone, calls, SMS or other equivalent forms of electronic communication

• To attend and manage your requests to us

• We may use your information for other purposes, such as data analysis, identifying usage trends, determining effectiveness of our promotional campaigns and to evaluate and improve our service, products, marketing and your experience

• To provide you access to our counseling services and paperwork via a secure online portal, if requested

Retention of Your Personal Data

The company will retain your personal data only for as long as is necessary for the purposes set in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at the company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer or your personal data will take place to an organization or country unless there are adequate controls in place including the security of your data and personal information.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you. Our service may give you the ability to delete certain information about you from within the service. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

In accordance with HIPAA, your personal data will not be disclosed and your privacy and confidentiality will be maintained to the highest extent possible. Under certain circumstances (which are more fully reviewed in the intake paperwork, should you decide to receive counseling services from this company) the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a governmental agency).

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third party ling, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

If you have questions about this Privacy Policy, you can contact us by email (julia@gracefulcounselingllc.com) or by mail (PO Box 49, Lennox SD 57039).